As a member benefit, Orange County REALTORS® offers its members and their clients a vehicle to process ethics complaints and arbitration requests.
Complaints that are brought before the Association give those parties involved an opportunity to be educated about the REALTOR® Code of Ethics (and/or the Multiple Listing Service's Rules and Regulations).
Pro standards, simplified:
Even with the best of intentions, planning and preparation, occasional disagreements arise between agents and their clients or customers. If a monetary dispute arises from a real estate transaction or if you believe an agent may have acted in an unethical manner, please review these pages for next steps:
Resources for Filing a Complaint
Professional Standards Department
After reviewing the above resources, and you still require assistance, please contact us:
Cece Robles, Professional Standards & MLS Manager
*Information on this page does not constitute legal advice and is provided as a reference only. If you have any questions about the complaint or arbitration process, it is strongly recommended that you contact Orange County REALTORS® Professional Standards Department.