De-escalating Intense Situations

Hear from Hostage Negotiator, Harry Drucker, as he shares stories and tips from his career in law enforcement that you can utilize in your professional life dealing with the public in what can often be highly emotional or difficult situations. 
REALTORS® regularly navigate high-stress moments, whether it’s tense negotiations, emotional clients, or unexpected challenges, and these proven communication strategies can help you stay calm, build trust, and reach positive outcomes.
Location
Online Webinar
Date
Time
10:00 am - 12:00 pm

Instructor(s)