Orange County REALTORS® is excited to welcome you to the office!
Membership Services – Laguna Hills Office and Fountain Valley Office
If you are experiencing COVID-19 symptoms or potentially have been exposed to COVID-19, please utilize our virtual services.
Hours of Service
Monday-Friday 8:00 AM – 5:00 PM
We continue to offer our membership services both in-person and virtually.
As always, lockers are available in Laguna Hills for before or after-hours pick up of store items or supra lockboxes.
Walk-in assistance is welcome, but we strongly encourage you to call ahead to make an appointment to ensure that we can promptly assist you.
If you need assistance or to make an appointment, you can call us at 949-586-6800 or send an email to membership@ocrealtors.org.
Committee Meetings, Educational Classes, and Professional Standards Hearings
Please check the calendar for location details.
Marketing Meetings
Marketing Meetings are now meeting in-person with no virtual/hybrid option available. Visit our Marketing Meeting page for details.
COVID-19 & Real Estate – February 28, 2022
Effective March 1, 2022 , the requirement that unvaccinated individuals mask in indoor public settings moved to a strong recommendation that all persons, regardless of vaccine status, continue indoor masking. This guidance will affect real estate activities, including showings and open houses. Contact your broker or the CAR legal hotline for further information.
Availability of Services - How to Get Assistance
Purchase Lockbox or Real Estate Sign
You may stop by either office to shop for supplies, including lockboxes, or you can call to place an order and pickup from our lockers at the Laguna Hills office. To place an order for pick up, please call us at 949-586-6800.
Lockbox Jam
You can call us for assistance over the phone or stop by either office.
Supra eKEY Issue
You can call us, use the online chat feature, or stop by either office. You can also contact Supra directly at 877-699-6787.
Issue a New Supra eKEY
You can call us or stop by either office so we can walk you through the necessary steps to enroll, download the eKEY app, and sign the required Supra agreement.
New Member Joining
You can apply online or stop by either office to join.
Changes to Your Membership
Download the appropriate change form and submit it via email. Change forms can be found on our website.
Office Transfer
Download the Member Transfer Form and submit it via email.
Renew Your Membership
Call us, use the online chat feature, or stop by either office so we can explain your options.
License Renewal
We have a variety of online license renewal options available to you.
DRE Renewals & Exemptions
DRE Renewal and Exemption assistance is offered by phone appointment only. Please schedule an appointment through our Licensing Helpline Scheduler.
MLS Support
Call us for assistance. Press option 3 for MLS Support.
Pay Your Bill / Late Payments
For information on the Membership Dues visit our Renewal page. We recommend that you pay your bill online through MyAccount or mail it to our Laguna Hills office (do not send to Fountain Valley office). If your services have been terminated, services will be turned back on within 1 hour of receipt of payment.
Professional Standard Complaint
To file a complaint, please contact Cece Robles.
Broker Compliance / Non Member Assessments
Please follow up with your assigned Association Services Representative. If you are unsure who to contact you may send an email to bc@ocrealtors.org.
MLS Services & Support
OCR MLS Department
Call 949-586-6800
Available: 8:00 AM - 6:00 PM Monday to Friday
Email: mls@ocrealtors.org
CRMLS Support
Call 800-925-1525, Option 1
Available: 8:30 AM – 9 PM Monday to Friday
10:00 AM – 3:00 PM Saturday and Sunday
Spanish Available: 8:30 AM – 5:00 PM Monday - Friday, Press Option 2
Visit www.crmls.org/support
Compliance Support & Resources
Visit www.crmls.org/compliance
Chat Available: 8:30 AM - 12:00 PM; 1:30 PM - 4:00 PM
Email: compliance@crmls.org
Submit Exclusion Form
To submit a Listing Exclusion, visit www.crmls.org/excludelisting
CRMLS Knowledgebase
Visit www.kb.crmls.org
Resources to Conduct Business Virtually and Important changes to CRMLS to help Agents
Status of Classes, Meetings & Events
Classes
Please check our calendar to register to attend either in-person or virtually.
New REALTOR® Orientation
Orientation for New REALTORS® is available online! New members will be sent an invitation to complete Orientation online. If you have questions, please email us at education@ocrealtors.org.
Marketing Meetings
All Marketing Meetings are currently being hosted in-person with no virtual option. Check our Marketing Meetings & Previews page for details.
Committee Meetings
Committee Meetings are currently being held virtually and in person. Check with the staff liaison for the location.
Other Events
Most events are hosted in-person. Check our calendar for the latest events. If you have additional questions, please contact Zhipi McDougald.