COVID-19 and OC REALTORS® | Orange County Realtors

Latest Updates - January 26, 2021

In light of California’s Blueprint for a Safer Economy and industry guidance, our offices are not currently staffed.

If you need assistance, you can call us at 949-586-6800 or send an email to membership@ocrealtors.org. We are still here for you!

If you need to purchase a lockbox or signs, please give us a call at 949-586-6800 to arrange pickup from the lockers at our Laguna Hills office.

If you need to pay your bill, we recommend that you pay online. Watch this video for instructions on how to pay online.

If you need to mail your payment, please send it to our Laguna Hills office at 25552 La Paz Road, Laguna Hills, CA 92653. Do not send mail to our Fountain Valley office.

Thank you for your membership!

Availability of Services - How to Get Assistance

Purchase Lockbox or Real Estate Sign

Select items are available for purchase and pickup from our lockers at the Laguna Hills office. Please call us at 949-586-6800 to place your order.

Lockbox Jam

Call us for assistance over the phone.

Supra eKEY Issue

Call us or use the online chat feature. You can also contact Supra directly at 877-699-6787.

Issue a New Supra eKEY

Call us and we can walk you through the necessary steps to enroll, download the eKEY app, and sign the required Supra agreement.

New Member Joining

Please apply online and we will follow up with you regarding your application.

Changes to Your Membership

Download the appropriate change form and submit it via email. Change forms can be found on our website.

Office Transfer

Download the Member Transfer Form and submit it via email.

Renew Your Membership

Call us or use the online chat feature so we can explain your options.

License Renewal

We have a variety of online license renewal options available to you.

DRE Renewals & Exemptions

DRE Renewal and Exemption assistance is now being offered by phone appointment. Please email Cassie Cardenas to schedule an appointment.

MLS Support

Call us for assistance. Press option 3 for MLS Support.

Pay Your Bill / Late Payments

For information on the 2021 Membership Dues visit our Renewal page. We recommend that you pay your bill online through MyAccount or mail it to our Laguna Hills office (do not send to Fountain Valley office). If your services have been terminated, services will be turned back on within 1 hour of receipt of payment.

Professional Standard Complaint

To file a complaint, please contact Cece Robles.

Broker Compliance / Non Member Assessments

Please follow up with your assigned Association Services Representative.
If you are unsure who to contact you may send an email to bc@ocrealtors.org.

MLS Services & Support

OCR MLS Department

Call 949-586-6800
Available: 8:00 AM - 6:00 PM Monday to Friday

Email: mls@ocrealtors.org

CRMLS Support

Call 800-925-1525, Option 1
Available: 8:30 AM – 9 PM Monday to Friday
10:00 AM – 3:00 PM Saturday and Sunday

Spanish Available: 8:30 AM – 5:00 PM Monday - Friday, Press Option 2

Visit www.crmls.org/support

Compliance Support & Resources

Visit www.crmls.org/compliance
Chat Available: 8:30 AM - 12:00 PM; 1:30 PM - 4:00 PM

Email: compliance@crmls.org

Submit Exclusion Form

To submit a Listing Exclusion, visit www.crmls.org/excludelisting

CRMLS Knowledgebase

Visit www.kb.crmls.org

COVID-19 FAQs

Visit go.crmls.org/faqs-on-covid-19-and-real-estate

Resources to Conduct Business Virtually and Important changes to CRMLS to help Agents

Review Resources & Changes

MLS Tips

Showings

Include a link to an unbranded virtual tour in the Public Remarks field.

Open House

A Virtual Open House is a Listing Agent inviting any number of people to participate in a scheduled event set for a specific time to view the property and interact with the Listing Agent virtually. Currently live open houses are not permitted. Please check CAR's Guidance on Showings for additional information.

Days on Market (DOM)

To stop DOM; Listing Agent/Broker should change the status to HOLD. CRMLS has removed the 30-day time limitation for Hold statuses.

Prevention Plans

CRMLS is allowing agents to upload their Prevention Plan as a non-branded photo.

For more information, please contact OC REALTORS® or CRMLS.

Status of Classes, Meetings & Events

Classes

All classes are currently being held virtually. Please check our calendar to register to attend.

New REALTOR® Orientation

Orientation for New REALTORS® is now available online! New members will be sent an invitation to complete Orientation online. If you have questions, please email us at orientation@ocrealtors.org.

Marketing Meetings

All Marketing Meetings are currently being hosted virtually. Live preview tours are not currently allowed. Check our Marketing Meetings & Previews page for details.

Committee Meetings

Committee Meetings are currently being held virtually.

Other Events

All events are currently being held virtually. Check our calendar for the latest virtual events. If you have additional questions, please contact Zhipi McDougald.

Updates

January 26

DRE Reopens Exam Centers

As of Wednesday, January 27, 2021, all DRE exam centers (except Oakland) will reopen to the public. See the DRE FAQ for more information on rescheduling and other licensing questions.

January 12

California AB 685

C.A.R. Q&A: California AB 685: Notification to Employees About Potential Exposure to COVID-19

January 8

Industry Guidance on Showings

C.A.R. FAQs on Industry Guidance on Showings

December 6

Regional Stay Home Order

Read the Regional Stay Home Order
Definitions of Essential Workforce
Industry Guidance for Real Estate Transaction

October 2

COVID-19 Q&A and Resources

Read the Q&A

August 31

Governor Newsom signed the COVID-19 Tenant Relief Act of 2020 into law.

Read the Q&A

August 13

The Judicial Council of California voted to end two temporary emergency rules governing evictions and judicial foreclosures, which will stay in effect through Sept. 1.

Read the Press Release for More Information

July 29

Guidance for Real Estate Transactions is updated.

Review Guidance for Real Estate Transactions

July 24

The State of California prepared an Employer Playbook for a Safe Reopening to help plan and prepare for reopening business.

Review Employer Playbook for a Safe Reopening

July 14

Governor Newsom Issues Executive Order Impacting DRE Applicants and Licensees

Review DRE News Release

July 13

CAR has Updated Guidance and Forms regarding Open Houses

Review Open House Guidance
All showings still require either an appointment or a digital sign-in process prior to entry, including completing a PEAD form. Any such showings still must follow these rules:
1. Have protective equipment like masks and hand sanitizer made available.
2. Thoroughly clean all shown properties and disinfect commonly used areas such as doors and doorknobs, cabinet handles, switches, etc.
3. Control the number of people in the house by only allowing in one buying party at a time (which could consist of more than one person). The listing agent and buyer's agent may also be on the property at the same time.
4. All showings require appointments OR digital sign-ins.
For more information, visit https://www.car.org/riskmanagement/covidlegaldocs and find the updated forms and documents on zipForm® under the “COVID-19” category in the forms library.

Governor Newsom Orders Several Sectors to Shut Down

Review Roadmap by County
Effective July 13, 2020, ALL counties must close indoor operations in these sectors:
- Dine-in restaurants
- Wineries and tasting rooms
- Movie theaters
- Family entertainment centers (for example: bowling alleys, miniature golf, batting cages and arcades)
- Zoos and museums
- Cardrooms
Additionally, bars, brewpubs, breweries, and pubs must close all operations both indoor and outdoor statewide. Counties that have remained on the County Monitoring List for 3 consecutive days will be required to shut down the following industries unless they can be modified to operate outside or by pick-up.
- Fitness centers
- Worship services
- Protests
- Offices for non-essential sectors
- Personal care services, like nail salons, body waxing and tattoo parlors
- Hair salons and barbershops
- Malls

July 2

CAR has updated its FAQ Guidance for Showings.

Review Guidance for Showings

California Department of Public Health & Cal OSHA updated COVID-19 Industry Guidance.

Review Guidance for Real Estate Transactions
Review Guidance for Office Workspaces

June 18

Governor Newsom issued an order requiring cloth face coverings in public.

Review Guidance for Use of Face Coverings

June 15

Governor Newsom issues Executive Order Impacting DRE Applicants and Licensees. On June 15, 2020, Governor Gavin Newsom issued Executive Order N-69-20 which, among other things, extends several provisions in prior Executive Order N-52-20 pertaining to Department of Real Estate (DRE) statutory deadlines by an additional 60 days.

Read more
FAQs issued by DRE

May/June COVID-19 Form Updates

C.A.R. COVID-19 forms, including the BPPP, Posted Rules of Entry, PEAD-V, PEAD-S and others, are available on zipForm®.

Find more information, including a quick summary of the forms
C.A.R. Legal Documents

May 8

California moves into Stage 2 of modifying the state’s Stay-at-Home order

April 24

Certain Employees at Some Essential Businesses Must Wear Face Coverings Effective Friday, April 24

Read more

April 16

Governor Gavin Newsom Extends DRE Statutory Deadlines by 60 Days.

Read more

DRE Issues Warning to Homeowners in Financial Distress.

Read more

March 28

U.S. Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA) updated its list of essential services during the coronavirus (COVID-19) crisis and expressly included residential real estate.

Notwithstanding this new development, all real estate licensees must take into account the health and safety of their clients and fellow licensees, and follow the existing protocols for protecting against the spread of COVID-19. If such heath safeguards and protocols are not followed, the rule for the state could easily change to stop or restrict all real estate activity. To that end, in conformity with current health guidelines, real estate licensees should follow all CDC and local health mandates.

No open houses should be held.
Showings should be done virtually, if at all possible.

March 27

Governor Newsom Takes Executive Action to Establish a Statewide Moratorium on Evictions.

Read more

March 27

Congress has just passed the Coronavirus Aid, Relief and Economic Security (CARES) Act, a stimulus package that provides direct financial assistance to small business owners and independent contractors, as well as direct financial payments to individual taxpayers.