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COVID-19 and OC REALTORS®

February 28

Effective March 1, 2022 , the requirement that unvaccinated individuals mask in indoor public settings will move to a strong recommendation that all persons, regardless of vaccine status, continue indoor masking. This guidance will affect real estate activities, including showings and open houses. Contact your broker or the CAR legal hotline.
 

February 7

California Department of Public Health - Updates as of February 17, 2022:

• The California Department of Public Health has issued new guidance regarding its statewide indoor masking rules. Beginning on February 16, the state masking rules will require only unvaccinated persons to wear masks in indoor public settings. See C.A.R. Press Release for more information.
 

January 5

California Department of Public Health - Updates as of January 5, 2022:

Extends requirement for universal masking indoors statewide December 15, 2021, through February 15, 2022.

At-Home Tests Available Through USPS

 

Orange County REALTORS® is excited to welcome you back to the office!

 
Membership Services – Laguna Hills Office and Fountain Valley Office

 
Masks are optional but strongly recommended for members visiting our offices, and we are happy to provide one if needed.
 
If you are experiencing COVID-19 symptoms or potentially have been exposed to COVID-19, please utilize our virtual services.

 

Hours of Service - In-Person

Monday-Friday 9:00 AM – 6:00 PM
 
We continue to offer our membership services virtually, curbside, and via the locker services. 
 
Walk-in assistance is welcome, but we strongly encourage you to call ahead to make an appointment to ensure that we can promptly assist you. In-person visits will be limited to a maximum of 3 guests at a time.
 
If you need assistance or to make an appointment, you can call us at 949-586-6800 or send an email to membership@ocrealtors.org.

 

Hours of Service Virtually

Monday-Friday 8:00 AM – 6:00 PM
 
If you need to purchase a lockbox or signs, please give us a call at 949-586-6800 to arrange pickup from the lockers at our Laguna Hills office.  

 


Committee Meetings, Educational Classes, and Professional Standards Hearings

Most services will continue to be held virtually. Please check the calendar for location details.
 
 


Marketing Meetings

Marketing Meetings are now meeting in-person with no virtual/hybrid option available. Visit our Marketing Meeting page for details.

 

Availability of Services - How to Get Assistance

Purchase Lockbox or Real Estate Sign

You may stop by either office to shop for supplies, including lockboxes, or you can call to place an order and pickup from our lockers at the Laguna Hills office. To place an order for pick up, please call us at 949-586-6800.


Lockbox Jam

You can call us for assistance over the phone or stop by either office.
 

Supra eKEY Issue

You can call us, use the online chat feature, or stop by either office. You can also contact Supra directly at 877-699-6787.
 

Issue a New Supra eKEY

You can call us or stop by either office so we can walk you through the necessary steps to enroll, download the eKEY app, and sign the required Supra agreement.


New Member Joining

You can apply online or stop by either office to join.
 

Changes to Your Membership

Download the appropriate change form and submit it via email. Change forms can be found on our website.
 

Office Transfer

Download the Member Transfer Form and submit it via email.
 

Renew Your Membership

Call us, use the online chat feature, or stop by either office so we can explain your options.
 

License Renewal

We have a variety of online license renewal options available to you. License renewal services are not available in the offices currently.
 

DRE Renewals & Exemptions

DRE Renewal and Exemption assistance is offered by phone appointment only. Please email Cassie Cardenas to schedule a phone appointment.


MLS Support

Call us for assistance. Press option 3 for MLS Support.
 

Pay Your Bill / Late Payments

For information on the 2022 Membership Dues visit our Renewal page. We recommend that you pay your bill online through MyAccount or mail it to our Laguna Hills office (do not send to Fountain Valley office). If your services have been terminated, services will be turned back on within 1 hour of receipt of payment.
 

Professional Standard Complaint

To file a complaint, please contact Cece Robles.
 

Broker Compliance / Non Member Assessments

Please follow up with your assigned Association Services Representative.
If you are unsure who to contact you may send an email to bc@ocrealtors.org.

MLS Services & Support

OCR MLS Department

Call 949-586-6800 
Available: 8:00 AM - 6:00 PM Monday to Friday

Email: mls@ocrealtors.org
 

CRMLS Support

Call 800-925-1525, Option 1 
Available: 8:30 AM – 9 PM Monday to Friday
           10:00 AM – 3:00 PM Saturday and Sunday
 
Spanish Available: 8:30 AM – 5:00 PM Monday - Friday, Press Option 2

Visit www.crmls.org/support
 

Compliance Support & Resources

Visit www.crmls.org/compliance     
Chat Available: 8:30 AM - 12:00 PM; 1:30 PM - 4:00 PM

Email: compliance@crmls.org
 

Submit Exclusion Form

To submit a Listing Exclusion, visit www.crmls.org/excludelisting
 

CRMLS Knowledgebase

Visit www.kb.crmls.org


COVID-19 FAQs

Visit go.crmls.org/faqs-on-covid-19-and-real-estate


Resources to Conduct Business Virtually and Important changes to CRMLS to help Agents

Review Resources & Changes

Status of Classes, Meetings & Events

Classes

All classes are currently being held virtually. Please check our calendar to register to attend.
 

New REALTOR® Orientation

Orientation for New REALTORS® is now available online! New members will be sent an invitation to complete Orientation online. If you have questions, please email us at orientation@ocrealtors.org.
 

Marketing Meetings

All Marketing Meetings are currently being hosted in-person with no virtual option.  Check our Marketing Meetings & Previews page for details.
 

Committee Meetings

Committee Meetings are currently being held virtually. 
 

Other Events

Most events are currently being held virtually but some will be hosted in-person soon.  Check our calendar for the latest virtual events. If you have additional questions, please contact Zhipi McDougald.